Dash Africa > Terms and Conditions

Terms & Conditions

    • This website can be accessed at www.dash.africa, related mobi-sites and software applications (the “Website”) and is owned and operated by Dash Digital Retail Pty Ltd (also referred to in this document as “Dash”, “we”, “us” and “our”).
    • These Website Terms and Conditions (“Terms and Conditions”) govern the ordering, sale and delivery of Goods, and the use of the Website.
    • These Terms and Conditions are binding and enforceable against every person that accesses or uses this Website (“you”, “your” or “user”), including without limitation each user who registers as contemplated below (“registered user”). By using the Website and by clicking on the “Register Now” button on the Website, as may be applicable, you acknowledge that you have read and agree to be bound by these Terms and Conditions.
    • The Website enables you to shop online for an extensive range of products (“Goods”).
    • Dash enables shopping centre merchants to list and sell their Goods on the Website.Terms and conditions apply to purchases from all these merchants 

Important Notice

    • These Terms and Conditions apply to users who are consumers for purposes of the Consumer Protection Act, 68 of 2008 (the “CPA”).
    • These Terms and Conditions contain provisions that appear in similar text and style to this clause and which -
      • may limit the risk or liability of Dash or a third party; and/or
      • may create risk or liability for the user; and/or
      • may compel the user to indemnify Dash or a third party; and/or
      • serves as an acknowledgement, by the user, of a fact.
    • Your attention is drawn to these Terms and Conditions because they are important and should be carefully noted.
    • If there is any provision in these Terms and Conditions that you do not understand, it is your responsibility to ask Dash to explain it to you before you accept the Terms and Conditions or continue using the Website. If you are unfamiliar with eBooks, please pay particular attention to clause 10 below, which describes the nature, functionality, usage rights and delivery of eBooks.
    • Nothing in these Terms and Conditions is intended or must be understood to unlawfully restrict, limit or avoid any right or obligation, as the case may be, created for either you or Dash in terms of the CPA.
    • Dash permits the use of this Website subject to the Terms and Conditions. By using this Website in any way, you shall be deemed to have accepted all the Terms and Conditions unconditionally. You must not use this Website if you do not agree to the Terms and Conditions.

Returns

    • Please refer to our Returns Policy for more information about returning products (and related refunds, replacements or repairs).  The Returns Policy is incorporated by reference (which means that it forms part of these Terms and Conditions).

Registration and use of the website

    • Only registered users may order Goods on the Website.
    • To register as a user, you must provide a unique username and password and provide certain information and personal details to Dash. You will need to use your unique username and password to access the Website in order to purchase Goods.
    • You agree and warrant that your username and password shall:
      • be used for personal use only; and
      • not be disclosed by you to any third party.
    • For security purposes you agree to enter the correct username and password whenever ordering Goods, failing which you will be denied access.
    • You agree that, once the correct username and password relating to your account have been entered, irrespective of whether the use of the username and password is unauthorised or fraudulent, you will be liable for payment of such order, save where the order is cancelled by you in accordance with these Terms and Conditions.
    • You agree to notify Dash immediately upon becoming aware of or reasonably suspecting any unauthorised access to or use of your username and password and to take steps to mitigate any resultant loss or harm.
    • By using the Website you warrant that you are 18 (eighteen) years of age or older and of full legal capacity. If you are under the age of 18 (eighteen) or if you are not legally permitted to enter into a binding agreement, then you may use the Website only with the involvement and supervision of your parent or legal guardian. If your parent or legal guardian supervises you and gives his/her consent, then such person agrees to be bound to these Terms and Conditions and to be liable and responsible for you and all your obligations under these Terms and Conditions.
    • You agree that you will not in any way use any device, software or other instrument to interfere or attempt to interfere with the proper working of the Website. In addition, you agree that you will not in any way use any robot, spider, other automatic device, or manual process to monitor, copy, distribute or modify the Website or the information contained herein, without the prior written consent from an authorised Dash representative (such consent is deemed given for standard search engine technology employed by Internet search websites to direct Internet users to this Website).
    • You may not use the Website to distribute material which is defamatory, offensive, contains or amounts to hate speech or is otherwise unlawful.
    • You may not in any way display, publish, copy, print, post or otherwise use the Website and/or the information contained therein without the express prior written consent of an authorised Dash representative.

Conclusion of sales and availability of stock

    • Registered users may place orders for Goods, which the Merchant may accept or reject. Whether or not the Merchant accepts an order depends on the availability of Goods, correctness of the information relating to the Goods (including without limitation the price) and receipt of payment or payment authorisation by Dash for the Goods.
    • NOTE: the Merchant will indicate the acceptance of your order by delivering the Goods to you or allowing you to collect them, and only at that point will an agreement of sale between you and the Merchant come into effect (the “Sale”). This is regardless of any communication from Dash stating that your order or payment has been confirmed. Dash will indicate the rejection of your order (by the Merchant) by cancelling it and, as soon as possible thereafter, refunding you for any amount already paid.
    • Prior to delivery or your collection of the Goods, you may cancel an order at any time provided you do so before receiving a dispatch or delivery notice. After delivery or your collection of the Goods, you may return the Goods only in accordance with the Returns Policy.
    • Any order of a television will be subject to the condition that we obtain from you your valid TV licence number and your account holder ID. If we do not receive your TV licence number and your account holder ID, or your TV licence number cannot be validated, you will not be able to check out with the television in your shopping basket.
    • Placing Goods in a wishlist or shopping basket without completing the purchase cycle does not constitute an order for such Goods, and as such, Goods may be removed from the shopping basket if stock is no longer available or the price thereof might change without notice to you. You cannot hold Dash or the Merchant liable if such Goods are not available or are not available at the particular price when you complete or attempt to complete the purchase cycle at a later stage.
    • You acknowledge that stock of all Goods on offer is limited and that pricing may change at any time without notice to you. longer available, that offers thereof are discontinued on the Website. However, we cannot guarantee the availability of stock. In the case of Goods for sale by a Third Party Seller, Dash relies on inventory information supplied by the merchant and Dash accordingly bears no liability for any inaccuracies in the information supplied to it. Consequently, should you order any Goods from a Merchant which are in fact sold-out, any resulting dispute should be resolved between you and the Merchant, your respective rights and obligations being as set out in these Terms and Conditions. As Dash we do however have measures in place to reduce the risk of this scenario occurring.
    • Certain Goods may not be purchased for re-sale. Should we suspect that any such Goods are being purchased for sale, we are entitled to cancel your order immediately on notice to you.

Payment

    • We are committed to providing secure online payment facilities. All transactions are encrypted using appropriate encryption technology.
    • Payment may be made for Goods via the following methods (depending on its availability and/or your eligibility to use such a method) -
      • debit card; where payment is made by debit card, we may require additional information in order to authorise and/or verify the validity of payment. In such cases we are entitled to withhold delivery until such time as the additional information is received by us and authorisation is obtained by us for the amounts. If we do not receive authorisation your order for the Goods will be cancelled. You warrant that you are fully authorised to use the debit card supplied for purposes of paying the Goods. You also warrant that your debit card has sufficient available funds to cover all the costs incurred as a result of the services used on the Website;
      • credit card: where payment is made by credit card, we may require additional information in order to authorise and/or verify the validity of payment. In such cases we are entitled to withhold delivery until such time as the additional information is received by us and authorisation is obtained by us for the amounts. If we do not receive authorisation your order for the Goods will be cancelled. You warrant that you are fully authorised to use the credit card supplied for purposes of paying the Goods. You also warrant that your credit card has sufficient available funds to cover all the costs incurred as a result of the services used on the Website;
      • direct bank deposit or electronic funds transfer: if you pay via direct bank deposit or electronic funds transfer, payment must be made within 5 (five) days of placing your order. Dash will not accept your order if payment has not been received;
      • Instant EFT;
      • Dash Vouchers;
    • You may contact us via our our Help Centre Number to obtain a full record of your payment. We will also send you email communications about your order and payment.
    • Once you have selected your payment method (save for cash on delivery or direct bank deposit), you will be directed to a link to a secure site for payment of the applicable purchase price for the Goods.

Delivery of goods

    • Dash offers 2 (two) methods of delivery of Goods to you. You may elect delivery via:
      • courier; or
      • self-collection.
    • For more information about delivery, please see our FAQs: Shipping and Delivery, which are incorporated into these Terms by reference. Our delivery charges are subject to change at any time, without prior notice to you, so please check the FAQs for the most up-to-date information. You will see the applicable delivery charges in your cart when you check out.
    • Where it accepts your order, Dash or the Third Party Seller will deliver the Goods to you as soon as reasonably possible, but no later than 30 (thirty) days of receipt of your payment (“Delivery Period”). We will notify you if we are unable to deliver the Goods during the Delivery Period. You may then, within 7 (seven) days of receiving such notification elect whether or not to cancel your order for the Goods. If you elect to cancel your order, we will reimburse you for the purchase price.
    • Takealot’s obligation to deliver a product to you is fulfilled when we deliver the product to the physical address nominated by you for delivery of the order. Dash is not responsible for any loss or unauthorised use of a product, after it has delivered the product to the physical address nominated by you.

Errors

    • We shall take all reasonable efforts to accurately reflect the description, availability, purchase price and delivery charges of Goods on the Website. However, should there be any errors of whatsoever nature on the Website (which are not due to our gross negligence), we shall not be liable for any loss, claim or expense relating to a transaction based on any error, save – in the case of any incorrect purchase price – to the extent of refunding you for any amount already paid, or otherwise as set out in the Returns Policy. 
    • Dash shall not be bound by any incorrect information regarding our Goods displayed on any third party websites.

Gift Vouchers & Coupons

    • Dash may from time to time make physical or electronic gift vouchers (“Gift Vouchers”) and promotional coupons or discounts (“Coupons”) available for use on the Website towards the purchase of Dash Goods. Gift Vouchers and Coupons can only be redeemed while they are valid and their expiry dates cannot be extended. More specifically:
    • Gift Vouchers
      • Gift Vouchers that are purchased by registered users are valid for 3 years after Sale. Gift Vouchers that Dash gives away for free are valid for the period stated thereon. In each case, if your Voucher has not been used within that period, it will expire.
      • Gift Vouchers cannot be used to buy other Gift Vouchers or Coupons. They do not accrue interest and are not refundable for cash once purchased or otherwise obtained. If your Gift Voucher value is less than the amount required to cover the full order you wish to place, you may make up the difference by paying via one of our other payment methods.
      • Dash is not responsible for any harm due to the loss, unauthorised use or unauthorised distribution of a Gift Voucher, after it has delivered the Gift Voucher to you or the email address nominated by you.
    • Coupons
      • There are two types of Coupons; a Coupon with a fixed amount of a discount, e.g. R100 off (“Fixed Coupon“), and a Coupon with a percentage discount, e.g. 10% off (“Percentage Coupon“).
      • Coupons are issued in Takealot’s sole discretion and we are entitled at any time to correct, cancel or reject a Coupon for any reason (including without limitation where a Coupon has been distributed in an unauthorised manner). Users do not have a right to Coupons, and Coupons cannot be earned. Coupons are issued under specific terms and conditions regulating when and how they may be used.
      • As a general rule, and unless specified otherwise on the specific Coupon itself:
        • each Coupon can only be used once;
        • only one Coupon can be used per order;
        • only one Coupon can be used on the Website per person per promotion/campaign;
        • Percentage Coupons may only be redeemed on purchases with a total cart value of less than R5,000;
        • where a Percentage Coupon has been used and you wish to cancel any items in the order prior to making payment, the entire order must be cancelled. You will be issued with a new Percentage Coupon and will need to place the order again, without the item that you wished to cancel;
        • a Coupon must be used at check-out – it cannot be used later on existing orders; and
        • the value of the Coupon will be set off against the value of your shopping basket and the balance remaining, if any, will be payable by you.
      • Coupons cannot be used to buy Gift Vouchers or other Coupons, and cannot be exchanged or refunded for cash or credit. Dash is not responsible for any harm due to the loss, unauthorised use or distribution of a Coupon.
      • If for any reason a Coupon does not reflect on the final amount due from you at check-out, you can contact us here to confirm if the Coupon is still valid.  If Dash confirms that the Coupon is still valid and you have already placed your order, you can choose whether to cancel the order and place it again with the Coupon, or you can use the Coupon on your next order within the limitations of the specific Coupon’s terms and conditions.
      • You may be required to submit the original communication containing the Coupon code, and any other information reasonably requested by Dash, before you are able to use a Coupon.
      • Click here for instructions on how to use/redeem a promotional coupon.

Deals and other discounted Goods

    • From time to time, we may offer certain Goods at discounted prices as part of a Daily Deal, App Only Deal, Bundle Deal or any other temporary deal which are explained below (each a “Deal”). These will be subject to certain conditions (as set out in these Terms and/or the Website), which define the scope of the Deal. If you buy a product within the scope of a Deal, you will pay the discounted price for that product (the “Deal Price”).
    • However, if you buy a product in a manner that falls outside of the scope of a Deal, then you will pay the then current (non-Deal) selling price on the Website (the “Normal Price”), for each product that falls outside the scope of the Deal.
    • For example: if you buy more than one product in a Daily Deal, you will pay the Deal Price for the first product, but the Normal Price for all products thereafter. Alternatively, if you buy a product in combination with any other products that together do not constitute a Bundle Deal, you will pay the Normal Price for all such products falling outside the scope of the relevant Deal.
    • Daily Deals
      • At our discretion, Daily Deals (“Deals”) are available daily from 7am – 23:59pm on week days and from 9am – 23:59pm on weekends. In addition, please note that Daily Deals have a stock limit and may expire earlier if stock runs out.
      • Daily Deals quantities are limited and as such, after a Daily Deal is sold out, those particular Goods may be available on the Website at their normal selling prices (but no longer as a Daily Deal).
      • We do not guarantee a specific saving. The extent of the Daily Deal or discount is at the sole discretion of Dash.
      • Only one of each Daily Deal may be purchased per customer.
      • Adding a Daily Deal to your cart, or completing your order for a Daily Deal without paying for it, does not reserve the item for you. Dash must receive payment from you within 24 hours of you placing your order for a Daily Deal, otherwise we will cancel your order.
      • Dash will reserve stock for customers in the order in which it receives payment. Therefore if you pay via EFT, you might not get your item because Dash may only receive payment from you a few days later, and in the meantime the Daily Deal might sell out to customers paying immediately.
      • The List Price shown in respect of Daily Deals and other discounted Goods is the recommended retail price suggested to us by the supplier of the relevant product. Where the supplier has not provided a recommended retail price, an estimate may be provided. Where a product is offered for sale by a Third Party Seller, the List Price may be provided by the Third Party Seller.
      • By purchasing any Daily Deal, you are also automatically opting in for our Daily Deals daily newsletter as well as our general newsletter (you may opt-out of these newsletters at any time). Opting out of these newsletters after purchase will not affect the value of the Goods purchased.

Mobile App Specials

      • We also have special offer items (called “Mobile App Specials“) which will only be available for purchase using the Dash mobile software application (“App”), although they may also be displayed on the Dash website and mobi-site. The App can be downloaded on IOS and Android devices. In addition to the above Daily Deal Terms and Conditions, the following terms apply to App Only Deals:
      • Mobile App Specials are only available for purchase using the Mobile App and their prices may differ from the normal selling prices at which those particular Goods may be available on the website or mobi-site.
        • You will only receive the Mobile App Special price if you pay for your order using the Mobile App before the Mobile App Special has expired or sells out. You will not receive the Mobile App Special price if you pay for your order using the website or mobi-site, or if you don’t pay for your order before the Mobile App Special has expired or sells out.

Liquor

    • Dash enables alcohol retailers to sell alcohol on the platform using their respective alcohol licenses.
    • It is an offence in terms of South African liquor legislation:
      • for any person under the age of 18 years to purchase, or attempt to purchase, liquor and/or to present false evidence of his/her age in order to access liquor; and/or
      • to purchase liquor for or on behalf of any person under the age of 18 years. 
    • Dash is committed to complying with all applicable liquor legislation and therefore will only;
      • sell liquor to you if you are of or above the age of 18 years; and
      • deliver liquor to the address chosen by you if the liquor is received at such address by a person of or above the age of 18 years.
    • Dash has implemented a number of precautions to ensure that it does not sell, supply and/or deliver liquor to persons under the age of 18 years. These precautions include without limitation:
      • indicating on the relevant liquor product page on the Website that such liquor product is not for sale to persons under the age of 18 years;
      • verifying your age by requesting you to enter your date of birth when purchasing, or attempting to purchase, liquor through the Website;
      • verifying the age of the person receiving delivery of the liquor by requesting to see his/her identity document, passport or driver’s licence, if such person appears to be under the age of 18 years.
    • Dash may in its sole discretion refuse to sell or deliver liquor to any person if:
      • he/she refuses to provide his/her date of birth or identification requested for purposes of verifying his/her age;
      • it appears that he/she provided false information or evidence of his/her age in order to access liquor; or
    • Dash is not licenced to sell liquor for resale and you may accordingly not purchase liquor from Dash for the purpose of reselling it. Dash is entitled to cancel, or not to process, any order for liquor which it suspects will be resold, in addition to any other remedy it may have under these Terms and Conditions or at law.
    • Dash will not sell liquor exceeding a total weight of 200 kilograms to any one person in a single day.
    • By purchasing, or attempting to purchase, liquor from Dash, you hereby acknowledge and agree to these Terms and Conditions, and agree to provide Dash with truthful and accurate information and to comply with the applicable liquor legislation. 

eBooks

    • An “eBook” means an electronic book  capable of being opened and read on your PC or Mac computer using Adobe Digital Editions software (“Adobe Reader”), and on certain other mobile hardware devices (such as iphones and android) using the Dash Reader software (“Dash eReader”). The Adobe Reader and Dash eReader are “Reader Applications”. Your access to any eBook purchased by you from us will be granted via a link to such eBook) (the “Link”).
    • IMPORTANT – Limits to functionality and usage of eBooks:
      • You will not be able to read eBooks on devices that do not support either of the Reader Applications, therefore check your device prior to purchasing an eBook.
      • Even if a device supports either of the Reader Applications, eBooks will only be able to be read on such devices that you have associated with your profile in the relevant Reader Application. If you have not registered additional devices with one of the Reader Applications, you will only be able to read the eBook on the device onto which it was first downloaded.
      • You will need to be connected to the internet when you download an eBook and open it for the first time.  On subsequent openings of the eBook, you will not need to be connected to the internet, provided you are opening the eBook from the device on which you first downloaded and opened the eBook.
    • Ordering eBooks: When ordering an eBook from us, you will be ordering the right to download such eBook from the relevant publisher and consequently, if Dash accepts your order, delivery will take place electronically via the internet as described below.
    • Delivery of eBooks:
      • Where Dash accepts your order, upon receipt or confirmation of payment, we will obtain your Link to the relevant eBook from the relevant eBook publisher and deliver such Link to you in your “LibraryBox” page on the Website. The speed of delivery of a Link will depend on a variety of factors, most of which are internet related and beyond our control (such as server availability, ADSL lines etc) and as such, Dash does not hereby undertake to make delivery within any specific timeframe. However, as a guide only, delivery should occur within a few seconds, but can also take up to a number of hours. You will be able to access and click on the Link at any time following delivery thereof to you, subject to certain restrictions. PLEASE TAKE NOTE OF THE FOLLOWING RESTRICTIONS:
        • So as to reduce the risk of fraud, eBook publishers limit the number of times any Link can be clicked before access to the Link is blocked. You will be able to click on such Link at least once, but acknowledge that access to the Link may become blocked after your first click so as to prevent fraud;
        • The Link will not appear if you have removed it, or Dash has removed it pursuant to your having ‘returned’ the eBook (if possible in accordance with Dash's Returns Policy pertaining to eBooks from time to time);
        • Dash does not guarantee that eBook publishers will make their eBooks available for download indefinitely and Dash accepts no responsibility or liability to you or any other person if, upon your accessing and clicking the Link, the relevant eBook publisher no longer has the eBook available for download via such Link, provided that, if you discover and report such a problem within 6 months of your receipt of the Link, you will be entitled to a full refund of the purchase price paid therefor.
      • We do not charge any delivery fees for electronic delivery of the relevant eBook link, however, you may incur costs (eg internet service provider fees) associated with downloading the eBook, and we will not under any circumstances be liable for any such costs incurred by you.
      • Practical issues to note in utilising the Link to download the eBook:
        • The Link will contain your unique reference number as allocated by the publisher of the eBook. By clicking on the Link, a small locator file, unique to you, will be downloaded and will give you access to the eBook.
        • IMPORTANT: the locator file required in order to access the eBooks will only be downloaded IF the device you are using to click the Link is already associated with the relevant Reader Application (i.e. if you are using a PC or Mac to click on the Link, you must have the Adobe Reader installed on that PC/Mac. If you are using a mobile device to click on the Link, you must have the Dash eReader installed on that mobile device).
        • If you have any problems relating to the functionality of your Link, please report by contacting our help center so that we can assist you in resolving the problem.
    • Returns of eBooks: Please refer to our Refunds Policy.
    • llegal use of eBooks:
      • All eBooks are the exclusive property of the publisher or its licensors and are protected by copyright and other intellectual property laws. The download of eBooks is intended for your personal and non-commercial use. Any other use of eBooks purchased from us is strictly prohibited.
      • You may not modify, transmit, publish, participate in the transfer or sale of, reproduce, create derivative works from, distribute, perform, display, or in any way exploit, any of the content of eBooks, in whole or in part, and more specifically, you will not print, copy, or ‘lend’ eBooks to any other person. You may also not do anything which otherwise contravenes any licence conditions imposed by the publisher, as described on the relevant eBook’s product detail page. These aforementioned prohibitions are hereinafter referred to as “Illegal Activities”.
      • By downloading any eBook, you hereby acknowledge and agree to these Terms and Conditions. You hereby undertake that you shall not do nor try to do any of the Illegal Activities. You hereby indemnify Dash from any and all loss, damage, or expense it may suffer or from claims which may be made by third parties against Dash which arise from or in relation to your having participated in any Illegal Activities in relation to any eBook sold by Dash.

Online Course Codes

    • An “Online Course” is a form of distance learning which allows you to develop your skills and knowledge on a certain topic, via the internet. In order to complete an online course, you need to have your own email account and access to the internet. You do not need to attend classes or visit an education campus. On completion, you will typically receive a digital certificate. Some online courses may require you to complete an assessment (also done online) to complete the course. Online Courses are accessible by means of an Online Course Code.
    • An “Online Course Code” is a unique digital code that can be redeemed on the respective websites of certain Online Course providers. Upon redeeming the Online Course Code on the website of such Online Course providers, you will either be enrolled for the particular course automatically, or you will be given credit on the Online Course provider’s website which will enable you to enrol for the particular course you have purchased. Your access to any Online Course Code purchased by you from us will be granted via the unique digital code that will be sent to you by email, to the email address we have on file.
    • IMPORTANT – Limitations relating to Online Course Codes
      • You will not be able to use Online Course Codes and / or access Online Courses through the Dash website. You will have to utilise the Online Course Code and Online Course through the relevant Online Course provider’s website.
      • You will need to be connected to the internet when you use an Online Course Code and / or access the Online Course. Subsequent usage and access thereof will be subject to the specific Online Course provider’s website usage restrictions.
    • Ordering Online Course Codes: when ordering Online Course Codes from us, you will be ordering the right to access an Online Course from the relevant Online Course provider, on their website. Consequently, if Dash accepts your order, delivery will take place electronically via the internet as described below:
      • Where Dash accepts your order, upon receipt of confirmation of payment, we will obtain your Online Course Code to the relevant Online Course and deliver it to you via the email we have on file. For information on speed of delivery please refer to clause 12.4.1 above. PLEASE TAKE NOTE OF THE FOLLOWING RESTRICTIONS:
        • So as to reduce the risk of fraud, Online Course providers limit the number of times any Online Course Code can be applied to one application and you acknowledge that usage of the Online Course Code may become blocked after your first use so as to prevent fraud;
        • Access to the Online Course may be denied if you have completed the Online Course, or Dash has removed it pursuant to your having ‘returned’ the Online Course (if possible in accordance with Dash's Returns Policy pertaining to Online Course Codes from time to time);
        • Dash does not guarantee that Online Course providers will make their Online Courses available for download and use indefinitely and Dash accepts no responsibility or liability to you or any other person if, upon your utilising the Online Course Code, the relevant Online Course is no longer available, provided that, if you discover and report such a problem within 6 months of your receipt of the Online Course Code, you will be entitled to a full refund of the purchase price paid therefore. We will however ensure that we have reputable course providers on the platform to reduce the chances of these issues occurring.
      • We do not charge any delivery fees for electronic delivery of the relevant Online Course Code, however, you may incur costs (eg internet service provider fees) associated with accessing and using the Online Course, and we will not under any circumstances be liable for any such costs incurred by you.
      • Practical issues to note in utilising the Online Course Code:
        • The Online Course Code is your unique code as allocated by the Online Course provider for a particular Online Course.
        • By utilising the Online Course Code on the relevant Online Service provider’s website you may be required to sign up and register on an Online Course provider website, which you acknowledge is in no way affiliated, associated with or linked to Dash.
        • If you have any problems relating to the usage of your Online Course Code, please report same to us by contacting our call centre so that we can assist you in resolving the problem.
    • Return of Online Course Codes: please refer to our Returns Policy.
    • Illegal use of Online Course Codes:
      • By purchasing any Online Course Code and/or accessing any Online Courses you acknowledge and agree that the provisions of 12.6.1-12.6.3 are applicable to the usage and access thereof.
      • You hereby acknowledge and agree to these Terms and Conditions and undertake that you shall not do nor try to do any of the Illegal Activities. You hereby indemnify Dash from any and all loss, damage, or expense it may suffer or from claims which may be made by third parties against Dash which arise from or in relation to your having participated in any Illegal Activities in relation to any Online Course Code sold by Dash.
    • For more information and assistance, please refer to our FAQ’s: Online Course Codes, which are incorporated by reference.
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